What you had to say About Us!

Tell us what you think of the St Andrews Shuttle, the staff and the service!!!


Thanks for the explanation, just a bit confusing for someone not from here.  Just so you know Derek is a great guy and took great care of us, thanks

Jonathan W - August 2018


Dear Wendy & Gordon, Many thanks for another great service. Richie was very attentive and let me snooze most of the way! Until next time!

Brgds Avril - August 2018


Wendy, thank you for the flexibility. All worked out perfect, Have a great weekend!

Gary H - August 2018


Thank you very much for the great service! We enjoyed our ride with Derek! 

Susan M - August 2018


Ms. Wendy, Eddie B is a gem and we genuinely enjoyed our ride to DRA from Edinburgh. We're on need of transport tomorrow morning at 5:30-6am to Carnoustie from DRA. Is anyone available or a shuttle? Thank you for your assistance, it has been such a pleasure to work with your agency!

Shannon F.B. - July 2018


Thank you for airport transfer today. Brian was great and entertained us all the way to the end of the runway!!

Many Thanks, Liz Hurley - July 2018


Parker really liked Brian - the driver - on Friday. Said he was “cool!”

Tracy & Ashley W - July 2018


Thank you very much for your service she said that the driver (Martin) who picked her up from the airport was really nice.

Alison M - Jun 2018


Hello Gordon & Wendy, I just wanted to drop you a line to say thank you so much for the airport transfer of our daughter on Sunday. She had been nervous about travelling all that way alone but she had a really pleasant drive to St. Andrews with Brian, please pass on our thanks to him for making her feel comfortable and safe. It was certainly a weight off our minds too!

Tracey and Steven E - June 2018


Dear Wendy, What excellent customer service! Thank you for your prompt and accommodating reply.

Best, Linda - June 2018


thank you for the update using you guys has been a wonderful experience

D Kornich - June 2018


I wanted to leave feedback about Danny(?), the driver today. It's the second time I've ridden with him and it has been an absolute pleasure- he has always been enjoyable to chat with, and certainly goes above and beyond when enjoyably conversing with his passengers about St Andrews, etc. Again, many thanks to all of you for the help with the last minute booking today. 

All the best, Sergei - June 2018


Your service was fantastic. Our flight arrived late at Edinburgh Airport but I was thrilled to find you waiting for us at the specified location The driver was great (I think his name was Ed), and as I watched him drive I realized I would have been crazy to try and rent a car myself. The driving rules in Scotland are much different than in the USA. The location of our flat was also a little obscure but the driver got us right to the door. I probably would have had a great deal of difficulty in finding it on my own. Using your service turned out to be a fantastic choice. 

Joe H - April 2018 


Hi, Wendy. I would like to confirm for the transportation and price outlined below. Thank you so much! PS - Colin was wonderful when he brought us to St Andrews from Edinburgh airport! 

Desiree - April 2018


I just wanted to say what a great driver Daniel is, he was so friendly and so informative about St Andrews.

Best Lucinda D - April 2018


Just a quick note to say thank you for yesterday. The service was brilliant and Martin was excellent. I will be strongly recommending you and really appreciate your efforts to get me to work on time.

Thanks again, Kal - April 2018


Dear Gordon and Wendy, I just wanted to say how much we appreciate the excellent way you handled the craziness of his Norwegian flight ordeal over the past couple of days. Every time we spoke to our daughter she said you and the drivers were well on top of all the delays and changes, and it was very reassuring. She has been so comfortable relying on your shuttle service over her four years at St Andrews, and now our son will be attending the university beginning in the fall, so he will continue to do so as well. Thank you for your continued professionalism.

Best regards, Lisa G - March 2018


Thank you so much for getting myself and my daughter safely to and from St Andrew's for her interview this week. Even though the weather was so terrible Bill made sure we got there in time even though I am sure he would have rather stayed at home! Much appreciated. With thanks. Helena & Josephine - February 2018


Thank you so much you provide a fabulous service I don’t know what we would do without you.

Kind regards V BUCKLEY - December 2017


Hello, I want to email to thank you so much for this service and your help this morning when I left my passport in the shuttle. You guys were tremendously helpful and I'm very grateful for your prompt reply.

Thank you again for being a tremendous help, and I wish everyone at the St Andrews Shuttle service a happy holiday season.

Will - December 2017


You have been so awesome to work with! Thank you for all of your help, we are getting very excited! 

E. Sanborn - December 2017 


Hello Wendy,  just a line to thank your driver for a most excellent, informative, chat all about St Andrews.  We had a short, but lovely sojourn in your beautiful town.  It was such a pleasure to visit. My granddaughter, Freya fell in love with the town, as did I and maybe we will return and stay next time.   

Thank you once again. M Menaldo - September 2017


Hi Wendy, Thanks very much for looking after us so well.

Kind regards  Joanne  - September 2017


Thanks for our ride from the airport to St. Andrews, the driver was so very helpful. I would like to use you tomorrow, Monday at 3:00 pm for transportation back to Edinburgh. Thank you again for great service.

Patrick S - September 2017


Dear Wendy and Gordon,

We drove with you yesterday (and multiple other times before) and just wanted to let you know that we really appreciate your service and kindness, no matter how busy it is. Thanks for always getting us safely from St Andrews to the airport and the other way around. It is always such a pleasure to see your faces after a long, tedious flight. 

Wishing you all the best, BC & L - September 2017


Thank you For wonderful service today. I look forward to these next 4 years!

Pamela Wilkins - September 2017


Hi Wendy, Your driver Stuart was great - timely and so nice!

Larry - August 2017


Thank you so much! Honestly, your service is so reliable and a life-saver!

Christy - August 2017


Hi Wendy,

Just a quick note to tell you how pleased we all were with our transportation on Sunday to St Andrew's.  

ALI arrived on time, vehicle was clean and he was the nicest, most polite, friendly driver. It was as though he was a best friend!

Ali took us to a perfect location to get our bridge pictures.  We had a fabulous day at St Andrew's. After a lovely dinner, Ali arrived exactly at 8:30 to transport us safely back to Edinburgh. 

We can 200%, recommend your service to future clients. Thank you again for helping to make the day stress free and memorable.

Regards Dee and Jerry Brown - August 2017


Wendy and Gordon, I just wanted to thank you so much for such excellent service while we were in St. Andrews.  We ended up using your service four times while we were there, and I so appreciate your friendly and informative drivers, and were thankful for such prompt service. Thank you again, and we hope to return soon to Scotland! Take care,

Caroline Jackson Abdulhamid - July 2017


Hi Wendy, Can you please send me an official receipt for the ride I took yesterday.  My driver, Brian Davidson, was amazing! Thanks Again! 

Yaakov - July 2017


Thanks for the great service, Wendy.

Eamonn - June 2017


Hi Wendy! Thank you very much!

This is a kind and professional gesture. I truly appreciate it. The journey was comfortable and pleasant too. Thank you, once again for your wonderful service.

Kind regards, Bharathi. - June 2017


Dear Gordon and Wendy,

Thank you so much for your help. I really appreciate you being able to accommodate me at such short notice. I am as always incredibly impressed with this service!

I hope you have a lovely evening.

Kind Regards, William Stevens-Harris - June 2017


I wanted to say thank you again for your lovely service during this academic year! It has definitely made things easier!

Elza Ozolina - May 2017



Hey guys!

I will graduate this June and just wanted to say “thank you”.

For four years I have used your shuttle service, and it made my trips a lot easier. The communication was always very friendly, so were the drivers, and whenever there was an issue (like late flights) you found a solution! And the price is absolutely fair for the great service.

Great team, I have and will recommend you to anyone heading to St. Andrews.

Best regards, Moritz - May 2017


Hi Gordon and Wendy,

I would like to let you know that we have enjoyed a lot your service from and to Edinburgh's airport, with a special mention to your driver on the private ride from the airport, Tuesday 18th.

We felt much more knowledgeable about St Andrews and its university after listening to him!

Many thanks to him again.

Kind regards.

Corinne and Mathilde - April 2017  


Hi Gordon,

Sorry for the delay, but I’ve meant to send this a while ago. You guy were incredible for the Deep Carbon Observatory meeting, every delegate I spoke with complimented you and your team! I’ve only now begun processing the receipts and noticed the tailoring you performed, exceptional. My mouth will spread the word about your excellent company to anyone who wants to hear it!

Regards Sami - April 2017


Thanks for a great service yesterday.  We enjoyed our trip to St. Andrews

Best wishes, Alice Phillips - April 2017


I haven't seen nearly enough of the St. Andrews area and can only hope to return. And Sami with his energy will likely continue to organize events so you may not have seen the last of DCO--for better or worse. Thank you again for taking such wonderful care of this entire crowd.

We're happy to leave a testimonial for your website or recommendation on a travel website. Just let me know.

Warm wishes,

Andrea - March 2017


Dear Gordon and Wendy,

I wanted to write you a short note to let you know how thankful we are to have your shuttle service as an alternative to getting to and from St.Andrews from Edinburgh. Our daughter Ria studies there.  We have visited as well and have used your service a few times now. You are courteous, efficient and reliable the few times we have used your service for ourselves as well. 

It is peaceful for us parents when sending our kids off far away to know we can count on you to keep our kids safe and get them back to the university safe and sound! So thank you very much! 

If you ever visit the Washington DC area please let us know. Would love to have you. 

In the meantime just wanted to give you a great big THANK YOU!!


Rita and AC Chakrabarti - January 2017


Hi Wendy (& Gordon)

Thank you very much for your excellent service - much appreciated by all concerned. I am very happy to recommend you to anyone looking for transfers. 

It looks as if I will indeed be in touch with you in the future - we hope to hold a similar event in November 2017 & another in 2018. 

Warm wishes, Karen

I was intending to email you - but you beat me to it - so efficient! - October 2016


After flight delays due to bad weather - 

Sebastian - "My flight to Edinburgh for today has just been cancelled. As I can't reach you by mobile, I hope this email will reach you before I arrive at the airport. My flight has been changed to the one which will arrive at 21:35. Is there any shuttle available at that time?"

St Andrews Shuttle - "We have a Shuttle waiting for 6 of you on that flight "

Sebastian - "You are just superstars thank you very much."

Sebastian L - March 2015


"Since you are not on Trip Advisor,  will take the liberty of using this avenue to share how pleased we were with your services. As you know, we had an original reservation with another agency who failed to turn up despite numerous email follow ups. Their hunting line was always engaged. You showed what customer orientation is all about at St Andrews shuttle when you volunteered to personally drive us from Edinburgh to St Andrews when you learned of our predicament. You braved the traffic woes of after office hours downtown to get us to our destination. We are super grateful to you and will recommend St Andrews Shuttle to anyone in a heartbeat.

Thank you for helping us make our daughter's graduation"

Mr Martin - June 2015


By the way, thanks for your great service! St. Andrews Shuttle has always gotten me through tough trips and it keeps me coming back!

Very best wishes, Rob - May 2015



"Just wanted to drop you a note and thank you for the professional service, it was nice to just sit back and relax after three days of golf and enjoying St Andrews!"

Daryl Patterson - November 2014


"Just a short note to say thanks for your great customer service yesterday. Although I had not made a booking days beforehand, and your shuttles around the time my son's flight arrived were full, you added him on to a much later shuttle as a  back-stop,  and suggested that he contacted your airport representative when he arrived to see if any spaces materialised. Fortunately one did, so he was able to get back to St  Andrews  promptly. My thanks are not just for finding an early space for him, which was probably just down to luck, but for trying to help even when you apparently had no spaces. This contrasts with one of your competitors"

Alan Walker - January 2014 

"Martin's last 2 experiences of flying home have been frustrating, but having confidence in your shuttle service has helped."

Amanda M, 9th January 2011


" I have used the St Andrews shuttle for all four years I have been in university here, and the service you offer is fantastic. I always recommend it to my friends. It takes out a lot of the stress of travelling to the airport, and I just wanted to let you know I think it's great!"



Thank you for everything that you guys do to help make the parents' lives a lot easier with all the travelling back and forth!

Carol E, 11th November 2010


Thank you thank you! I have told all my friends about your company. You guys are lifesavers. Cheers.

Isabel E, 6th November 2010


Thank you in advance. By the way, my daughter really likes your service and you. Your kindness and willingness to wait this past January after the snowstorm delays at Heathrow really, really registered with her. Plus your service worked flawlessly for me last Fall in getting me back to Edinburgh airport very, very early in the morning!

Sean B, 28th September 2010


Thanks for the pickup service today – all worked out perfectly well!

Roger Z, 26th May 2010


I love your service and I will remember you in September when I return

Alexandra C, 24th May 2010


Gordon, Thanks for the email and I want you to know, you started and ended Michelle's trip so wonderfully...I cannot thank you enough! I was so apprehensive about her taking a taxi to the school and when I found you on the web, I was still a little uneasy...21yr old female travelling alone for the first time internationally. However, you proved to be not only reliable, but friendly and kind. Thank you, thank you!! If you ever need someone to recommend you and your company, you can certainly count on me.

Donna H, 22nd March 2010


Best scheduled bus ever! In terms of awful delays of airplanes in the beginning of January, you've picked everybody, who booked a place! Thank you very much!

Dmitry, 15th January 2010.


I had a great journey on the way out and have been spreading the gospel of the Shuttle to all my St Andrews friends who live down south.

Gavin J, 3rd January '10.


You came highly recommended from my friends Jackie and Justina!

Samantha A, 2nd September 2009


I hope to see you next fall. Thanks so much for taking care of Elizabeth. You made all much easier and knowing you were a call away eased a mother's anxiety. 

Lynn B, 27th May 2009


My friend Alex recommended you to a friend of hers who is coming to visit this week, and she said after emailing with you she wasn't nervous at all to arrive and how great you were....great reviews all around! I'll continue to spread word to anyone going to the airport.

Justina R, 18th May 2009


"I just wanted to say thank you for the great shuttle service! its so friendly!"

Magali, 17th April 2009


"Thank you, Gordon!! You're actually a hero. That is so great of you".

Justina, 15th April 2009


"Also, wanted to let you know that my family has a family-run business, and I always notice when I receive good customer service. You have superb customer service, and to me that makes a huge difference. You will definitely be on the top of my list the next time a ride somewhere is needed. Thanks again!"

Kelsey, 13th April 2009


"Hey Gordon, Thanks for the shuttle this morning! As always it was a great comfort seeing someone there to greet us."

Justina, 12th April 2009


"Hello Gordon! thank you so much again for your great service. The todays trip with Wendy was also perfect"

Valeria, 26th March 2009


"This is a really great service"

Brittney, 22nd March 2009


"Much thanks meanwhile--we LOVE your service!"

Heather WD, 23rd January 2009


"I will definitely let others know of the (great) service. Thank you!"

Heather WD, 15th January 2009


"Thanks so much. This service is a big help to me!"

Maria T, 11th December 2008


"you come highly recommended by Tamara R!"

Lynsey B, 3rd December 2008


"So glad we met you! You certainly made our entry into St. Andrews a breeze. Elizabeth is loving it..."

Lynn B, 14th November 2008